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02/24/2019
  1. What are the prices for mastering? Which payment methods are accepted?
  2. Can I get a free test-mastering of one of my tracks from you?
  3. How long does it take for the mastering?
  4. What should I send you for mastering?
  5. Should I either upload or send a DVD/CD-ROM/DAT ? What do you prefer: 16Bit/44.1kHz or 24Bit/96kHz files ? Which formats are accepted ?
  6. Which level should I use while recording / bouncing my final stereomixes for mastering?
  7. Should I process the tracks before sending by msyelf?
  8. What happens to my tracks/songs? What is the actual mastering process?
  9. What happens if I or the artist is not happy with the mastering? In other words, can you make changes, if it`s not like what I / the artist expected?
  10. Can i send mp3 files for mastering?
  11. Can I also get a CD including CD-Text? What is CD-Text?
  12. Can you upload DDP Images straight to the server of my pressing company, so they can use it for CD manufacturing?
  13. What does "hidden track" mean?
  14. ISRC code, what does it mean?
  15. What is an UPC/EAN Code?
  16. I?ve received the master CD from you, which should contain CD-text, but when i play the cd with windows media player or real player i can`t see the track names etc. Why?
  17. Are you able to produce Enhanced CDs? What does Enhanced CD mean?
  18. What do I receive after mastering is completed?
  19. I've downloaded the .cue and .bin file from your server, what do i have to do now? What are .cue and .bin files?
  20. Can i get the CD-Image in another format like .nrg or .toast/.sd2f as well?
  21. Is it possible that I / the artist can choose the playing order of the tracks or tell you the pause length between each track for the final CD ?
  1. What are the prices for mastering? Which payment methods are accepted?

    Please contact us and we will send you the current price list in pdf format.
    The methods of payment are the following: bank transfer, Paypal or Western Union. We do not offer credit card payments right now, but you could handle this via a service like Paypal. In genereal the money transfer costs vary between the different services and will be additional to all mastering costs. You need to ensure that we receive the exact amount written on the invoice and so to cover any transfer fee..

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  2. Can I get a free test-mastering of one of my tracks from you?

    Of course we can make a free test-mastering of one of your tracks.
    This is the best way for you to convince yourself about our high quality mastering services.
    You can upload your track onto our ftp-server, which is a much faster and reliable way of sending us your tracks and you even don`t need to pay any shipping costs. You also can use the several free webservices like sendspace.com or yousendit.com if you want to avoid using ftp clients. Even if you don`t have internet you certainly can send us a CD/DVD via the normal post way.
    For testmastering we simply need one of your tracks, which should be the unprocessed and raw stero-mix of your recording or bounce. When testmaster is finished you will receive a 3 minute snippet of that track to check the quality increase.

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  3. How long does it take for the mastering?

    The duration of a premaster production conducts with us according to expenditure between 1-3 days (shipping is not included) !
    Each master, that leaves our studios is checked and heard by us!

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  4. What should I send you for mastering?

    We need from you the original material, that means the original and unprocessed production files (on CD-ROM, CDDA (Audio-CD), DAT or upload .wav,.aiff or .sd2 onto our ftp-server).
    Please don't forget to set ID's when your planning to send a DAT. we also need an exact file labelling to avoid an confusion.
    You should include a track listing with the detailed running time of each individual track and the correct running order.
    If available, we would appreciate any info about production-number or catalogue-number to help us to make a correct and detailed labelling of the production master, to avoid again any misunderstandings in the pressing company.
    Further we need your delivery-address, where we send the mastered CD's to and a contact person (phone & e-mail).
    If the delivery addresss and the invoice address differs please inform us about that in an included instruction, where you also can put special wishes, advices or other information..

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  5. Should I either upload or send a DVD/CD-ROM/DAT ? What do you prefer: 16Bit/44.1kHz or 24Bit/96kHz files ? Which formats are accepted ?

    The easiest and fastest way is obviously uploading to our FTP-server but of course you can send us a DVD/CD-ROM including your raw Final-Stereo-Mixes as audio-files or a DAT.
    We can incorporate audio-files up to 32Bit and 96kHz, most common at the moment is 24Bit/44.1kHz.
    Either as file-formats we favour .wav, .aif and .sdII or you simply send a normal audio CD (CD-DA) to us from which we import the individual tracks onto our hard disk. Caused by the technically requirements of a CD-DA, we just can provide working in 16Bit/44.1kHz during mastering when files are imported from an audio CD.
    We charge DAT-Conversion separately due to the more time required.
    DAT Conversion can be provided maximum in 16Bit/48kHz. We charge an extra 26.- ? for DAT-Conversion up to 40 minutes and an extra 52.- ? up to 80 minutes duration (excluding value-added tax).
    MP3 or other compressed formats are absolutely not accepted for mastering!

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  6. Which level should I use while recording / bouncing my final stereomixes for mastering?

    In general you should decrease the faders/level of the master bus of your DAW or recording machine in the way that the loudest peak of your complete track ain't produce digital overs (overs are often shown as red meter lights in your master bus). As long as you take care of that, there is no specific level you need to record with, since no overs allow us to be sure of a certain headroom for us during mastering. Apparently we do NOT accept songs/tracks which are recorded too loud which are limited by over-gained output etc.!

    Click on the links for pictures:

    Waveform right

    Waveform wrong

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  7. Should I process the tracks before sending by msyelf?

    The audio-files sent by you should not already been processed by you and/or other persons with compressors, limiters or equalizers etc. in order to guarantee the best results for our part.

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  8. What happens to my tracks/songs? What is the actual mastering process?

    All tracks will be level optimized, patched in the frequency distribution (EQing + Enhancing) and optimized by compression and limitation in the their dynamical range.
    Clicks or extreme hiss etc. will be removed by us (so far possible).
    A CD-Premaster is constructed by your delivered master. During this operation step the order of the individual tracks and their pauses in between on the CD are determined.
    The beginnings and endings of the tracks are faded so that the hissing disappears.
    The pauses are set to digital zero so that no hissing is to be heard also here. Every title is provided with a start ID (Code PQ). At the end of the last title a stop-command is put so that the CD-Player ends playing at this point.
    In addition the data is written about the number of tracks and the entire CD-duration (PQ-Bulk), so that the CD-Player impose this data and displays that information.

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  9. What happens if I or the artist is not happy with the mastering? In other words, can you make changes, if it`s not like what I / the artist expected?

    After we have received your tracks, we will make a first mastering.
    When finished, we will put 3 minutes snippets of all your tracks for you to download onto our ftp-server. You are able to check those tracks in your familiar listening situation and you can let us know if you`re happy with it or if you want to have any changes. This means total control for you concerning the mastering, nothing is going to be released or pressed when you're not happy with the result. Each mastering contains maximum 2 sessions, sou you would be able to choose the files from 2 different sessions and combine them to one master. Each additional session will cause additional costs (but this happens only very rarely)!
    We always keep close contact to our customers, especially during the mastering process via various messengers, mail or phone to provide a quick and reliable service.

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  10. Can i send mp3 files for mastering?

    NO, for mastering we do not accept mp3 or other compressed file formats!

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  11. Can I also get a CD including CD-Text? What is CD-Text?

    CD text can be inserted upon request.
    Please remember: Only CD-Players which support CD text can display the name of the Artist, the album's title and the individual track names while playing.

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  12. Can you upload DDP Images straight to the server of my pressing company, so they can use it for CD manufacturing?

    Yes, we can create a DDP 2.0 disc image and upload it straight to the pressing company you have consulted. They can use the DDP image as the production master with no need to send physical CD Master via normal mail. This is much faster and saves shipping costs. The DDP format is a very professional and secure way of transferring the production master through the internet because the specifications presume a checkable and totally reliable transfer of the data. So data integrity and a 100% secure manufacturing will be provided at any time. One of the biggest advantages of this method is to be able to transfer a production master within hours to any pressing company in the world (who accepts this format - please ask your pressing company!). Definitely an option when you're in a hurry.

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  13. What does "hidden track" mean?

    A hidden track is song  or track on your cd, which is not skipable by the listener, it will

    Ein Hidden Track ist ein versteckter Track auf Ihrer CD, der nicht ?ber die Skip-Tasten angefahren werden kann, sondern entweder nur geh?rt werden kann, wenn die CD nach dem letzten Track die volle Spielzeit danach durchl?uft/vorspult oder wenn am Anfang des allerersten Tracks zur?ckgespult wird.
    Im ersten Fall wird der Track eine gewisse Zeit hinter das Ende des letzten Tracks platziert und erh?lt keine skipbare ID, d.h. das nur wenn die CD den letzten Track vollendet und die danach liegende pause auch abspielt, ist der Track am Ende noch zu h?ren.
    Bei der zweiten Variante wird der Hidden Track vor die erste ID platziert, soda? dieser Track im normalen Playbetrieb immer ?bersprungen wird, da ja auch der erste "richtige" Track die ID 01 hat. Man muss also beim Abspielen der ersten Sekunden des ersten "richtigen" Tracks auf die R?ckspultaste dr?cken, um in den Bereich des versteckten Tracks zu kommen.

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  14. ISRC code, what does it mean?

    The ISRC code is the International Standard Recording Code to identify uniquely each track/song by a combination of specific letters and numbers. ISRC codes are always 12 characters long, for example GB-EMI-03-00013. GB stands for the country (in this case Great Britain), EMI for the label EMI, 03 stands for the year of release (here 2003) and the unique number to identify the song. If you want to get more info on how to obtain ISRC codes please click here. If you don't have ISRC codes for your tracks just leave it blank in the mastering order form.

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  15. What is an UPC/EAN Code?

    An UPC (Universal Product Code) or EAN (European Article Number) code is also known as the barcode on items or products in general, in this case your CD. The Red Book CD digital audio standard enables the encoding of UPC or EAN codes onto CDs, so you have better identification of your product. Please check the common search engines on how to obtain these kinds of codes.

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  16. I?ve received the master CD from you, which should contain CD-text, but when i play the cd with windows media player or real player i can`t see the track names etc. Why?

    You can`t see CD-text in the current versions of windows media player or real player (itunes as well), because it is not supported by this players.
    If you sometimes can see the track names etc. with some cd`s in these media players, it`s because of the players communicate with the "gracenote / cddb" archive, which is providing the album-infos to the media player via internet, if availabe in that archive. Only in this case, track names are displayed like CD-text.
    If you need more info about this or if you want to receive a weblink, to download a free player with CD-text support, just contact us!

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  17. Are you able to produce Enhanced CDs? What does Enhanced CD mean?

    Of course we can also combine music, data and video for Enhanced-CD's (Multimedia).

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  18. What do I receive after mastering is completed?

    You receive from us a Production-Master, a Reserve-Master and a Listening-Copy. The Production Master goes onto the pressing factory, the Reserve-Master is for the possible case, if there should be problems at the pressing factory with the first master (just in case..). The Listening-Copy you can use to check the CD for it's sound-quality and the entire content for its correctness again or you use it as a source for promo- or private copies, without using the Production-Master. Of course it is possible to download the Listening-Copy in CD-Image format from our server or the separate audio files in any requested format. By the way, we can send the Master-CDs directly to your pressing company !

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  19. I've downloaded the .cue and .bin file from your server, what do i have to do now? What are .cue and .bin files?

    Cue and Bin files are described as disc images, which is a copy or "image" of a CD on your hard drive. The .cue file is containing all info about the format of the CD (Audio-CD/CDDA) and other details, for example the position of the ID's etc. The .bin file is is containing all the Audio-Data.
    After download, put both files (.cue AND .bin) into the same folder/directory on your computer. To burn the image on a CD with a PC, you simply need to start your burning software (f.e. Nero), choose the "Recorder"-menu, select "Burn Image" and choose the .cue file to burn from your hard disk in the file menu!
    Mac-Users can burn it for example with the software called Toast by clicking the "Copy"-button, choosing the "Advanced" button in the tab-side-menu and selecting ".bin/.cue Files". After that, you could drag & drop the .cue file onto the Toast window or simply choose it via the "Select" button in Toast and burn!

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  20. Can i get the CD-Image in another format like .nrg or .toast/.sd2f as well?

    Yes, we can deliver the CD-Images in other formats like the ones mentioned above! If you want to receive other formats you have to contact us first!

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  21. Is it possible that I / the artist can choose the playing order of the tracks or tell you the pause length between each track for the final CD ?

    Certainly you can choose the playing order, pause length or if you want to have included CD-text in your CD.
    We just need a detailed text file when you send us your tracks, which is helping us to realize your ideas and wishes. The more info you include in this "manual" the better it is for us. By the way, there is also no problem to make mix-CD's, where all the tracks are mixed (so pauses in between) or to make hidden tracks.

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